Delivery Information
Layali OUD & Musks
Last updated: 13/12/2025
At Layali OUD & Musks, we aim to deliver your order securely, promptly, and with care.
Delivery Locations
We currently deliver within the United Kingdom only.
At this time, we do not offer international shipping.
Processing Times
Orders are processed within 1–2 working days
Orders placed on weekends or bank holidays will be processed on the next working day
During busy periods or promotional launches, processing times may be slightly longer.
Delivery Method
All orders are dispatched using trusted UK courier services.
Once your order has been dispatched, you will receive a confirmation email. Where available, tracking details will be provided.
Delivery Times
Estimated delivery times within the UK:
Standard Delivery: 2–4 working days after dispatch
Please note that delivery times are estimates and may vary due to courier delays or circumstances beyond our control.
Delivery Charges
Delivery charges are calculated at checkout and will be clearly displayed before payment is completed.
Missed or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at info@layalioud.co.uk, quoting your order number.
We are not responsible for delays caused by couriers, incorrect address details, or circumstances outside our control.
Incorrect Address Details
Please ensure all delivery details are accurate at checkout.
We cannot accept responsibility for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Damaged Items on Delivery
If your order arrives damaged, please contact us within 48 hours of delivery at info@layalioud.co.uk, including:
Your order number
Clear photographs of the damaged item and packaging
We will assess the issue and arrange a replacement or refund where appropriate.
Contact Us
If you have any questions regarding delivery, please contact:
Email: info@layalioud.co.uk